- Please note orders are posted on Tuesdays -

Data Protection - Our Policy

- WHAT DO WE DO WITH YOUR INFORMATION?

Any personal data disclosed through making a purchase on this site, such as name, address and email address are used for the sole purposes of processing and satisfying orders that have been placed. Occasionally, if there are any problems with an order, the customer will be contacted using the information provided. 

Your personal information will never be used for direct marketing from Sophie Elm, unless you have opted in for this.

- CONSENT

When providing personal information to complete a transaction, such as purchase of work, delivery or returns, you are giving consent for us to collect and use that information for that specific reason only.

- BIG CARTEL

The online shop is hosted by Big Cartel, who provide the e-commerce platform for Sophie Elm. Your data is stored through their data storage, database and Big Cartel application. It is securely stored on their main server. Please see their Data Protection Policy for full details.

- PAYMENTS

All financial transactions are dealt with through Paypal or Stripe. All personal financial information is retained by these providers and never passed on or disclosed to Sophie Elm.

- SECURITY

To protect your personal information, Sophie Elm take all reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If in the instance there has been a breach of security, all parties will be notified as soon as possible.

- THIRD PARTY

Personal information will never be shared or sold to third parties. 

- CHANGES TO THE PRIVACY POLICY

We have the right to make changes to and amend the Privacy Policy at any time. Changes will take effect immediately. Please review terms frequently. 

- YOUR RIGHTS

If you wish to find out more, access, edit or delete the information held about you on this site, please contact us.

[email protected]